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Last Revised: December 15, 2015
This policy ("Policy") covers the privacy practices that Ethical Electric, Inc. (" Ethical Electric ", " we " or " us ") employs with respect to information we collect (i) when providing renewable energy electric supply service (the " Electric Supply Service ") to our customers (" you " or " your "), and (ii) when you use www.ethicalelectric.com and other Ethical Electric Web and mobile sites which display this Policy (the " Sites ") (collectively, our Electric Supply Service and Sites shall be referenced herein as the " Services "). We encourage you to review this Policy from time to time to make sure that you understand how any Personal Information we collect will be used. This Policy is applicable to all of our customers and users of our Services.
By using our Electric Supply Service (including by signing up to receive the Utility Services) or accessing our Sites, you agree to be bound by this Policy. If you do not agree to the terms of this Policy, please do not use any of our Services. Each time you use our Services, the current version of the Policy will apply. We reserve the right to change the provisions of this Policy at any time. We will alert you that changes have been made by indicating on the Policy the date it was last updated. Accordingly, we encourage you to frequently check the date of the Policy (which appears at the top) and review any changes since the last version.
You acknowledge that this Policy is part of our Terms of Service, which is incorporated by reference, and by accessing or using our Services, you agree to be bound by the Terms of Service.
If you have any questions about our privacy practices, please refer to the end of this Policy for information about how to contact us.
As used herein, the term " Personal Information " means information that specifically identifies an individual (such as a name, address, telephone number, mobile number, e-mail address, utility account number or credit card number) and information about that individual or his or her activities that is directly linked to personally identifiable information.
Ethical Electric’s Policy in no way restricts or limits our collection and use of aggregate information. In some instances, we may combine other information with Personal Information. If we combine other information with Personal Information, we will treat the combined information as Personal Information.
Personal Information may be collected in a number of ways when you use our Electric Supply Service or visit our Sites. We collect certain information you voluntarily provide to us, such as when you enroll as a customer, create an account or a profile, send us an email or sign up to receive email or text message updates, fill out a form, connect through a social feed, sign up to be a volunteer or host an event, request information or apply for a job or internship. Such information may include Personal Information, such as your name, mailing address, email address, phone number, and credit card information. Personal Information and demographic information may also be collected if you provide such information in connection with creating a profile or group, leaving comments, posting blog comments or other content, sending an email or message to another user, or participating in any interactive forums or features that we offer through our Services. In addition, from time to time we may collect demographic, contact or other Personal Information you provide in connection with your participation in surveys, contests, games, promotions, and other activities.
When you use the Services, some information is also automatically collected. We treat this information as Personal Information if we combine it with or link it to any of the Personal Information. Otherwise, the information collected is used in the aggregate only.
When you use the Sites we may collect your Internet Protocol (IP) address, your operating system, the browser type, the address of a referring web site, and your activity on our Sites. We may also automatically collect certain information through the use of "cookies" or web beacons. Cookies are small data files stored on your hard drive at the request of a website. Among other things, cookies help us improve our Sites and your experience. Information obtained from cookies and linked to personally identifying information is treated as Personal Information. If you wish to block, erase, or be warned of cookies, please refer to your browser manufacturer to learn about these functions. When you view a video on our Sites, a third party may also set a "flash cookie" on your computer. Removing and rejecting browser cookies does not necessarily affect third party flash cookies used in connection with our Sites. To delete or disable flash cookies, please visit http://www.adobe.com/products/flashplayer/security for more information. However, if you choose to remove or reject browser or flash cookies, this could affect certain features on our Sites. Web beacons are small, invisible graphic images that may be used on the Sites or in emails relating to the Sites to collect certain information about usage and campaign effectiveness and monitor user activity on the Sites.
Third Parties may collect certain information from you when you use the Services.
Whenever you sign-up for and use the Utility Services, your utility company will collect certain information from you including property address and utility company account number. Collection of such information by your utility company is not governed by this Policy. The terms of your utility company’s privacy policies will apply.
We use Google tools including [Google Analytics and Google Advertising] to collect and track user statistics and trends related to our Sites and Services. As part of our use of Google Analytics and Advertising we will install cookies as set forth above. To opt out of having your activities tracked through Google Analytics and Advertising please visit: https://tools.google.com/dlpage/gaoptout/.
We use Personal Information collected for the purposes described in this Policy. We may use Personal Information we collect:
It is our policy not to share the Personal Information we collect from you through our Services with third parties, except as described in this Policy or as otherwise disclosed to you. We may share Personal Information as follows• with your local electric utility to fulfill enrollment of the Electric Supply Service;
If you do not want to have your Personal Information shared with any of these third parties, please contact us using the contact details at the end of this Policy. We are not responsible for the actions of any service providers or other third parties, nor are we responsible for any additional information you provide directly to any third parties, and we encourage you to become familiar with their privacy practices before disclosing information directly to any such parties. Nothing herein restricts the sharing of aggregated or anonymized information, which may be shared with third parties without your consent.
We take reasonable measures to protect your Personal Information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission that can be guaranteed against any interception or other type of misuse. To protect the confidentiality of Personal Information, you must keep your password and account information confidential and not disclose it to any other person. You are responsible for all uses of Services by any person using your password. Please advise us immediately if you believe your password has been misused.
You understand that when you use the Sites, information you post in your profile, blogs, forums and other interactive areas of the Sites, as well as any information you share with individuals through the Sites or share through social network sites, will be available to other users and, in some cases, may be publicly available. In addition, when you sign up and create an account, certain information regarding actions you take through the Sites, such as joining a group or actions tracked under the "Making a Difference" section of your profile, may be available to other users and, in some cases, may be publicly available. We recommend you be cautious about giving out Personal Information to others or sharing Personal Information in public or private online forums. We are not responsible for the actions of any third parties with whom you share Personal Information. In some cases, there may be privacy setting available regarding the information available to others, and we suggest you take time to familiarize yourself with these options and utilize these settings.
Our Sites are not directed to children under the age of 13, if you are not 13 years or older, do not use our Sites. We do not knowingly collect Personal Information from children under the age of 13. If we learn that Personal Information of persons less than 13 years-of-age has been collected through our Site, we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child or a minor under the age of 13 has posted, submitted or otherwise communicated Personal Information to our Sites without your consent, then you may alert us at email@example.com so that we may take appropriate action to remove the minor’s Personal Information from our systems.
In accordance with California law, minors under the age of 18 residing in California may remove or request and obtain removal of content and information that they post on the website or app. In order to remove or to request and obtain removal of such content and information, please email us at firstname.lastname@example.org or call 1-800-460-4900. Users should be aware that removal of the content and information posted by a minor does not ensure complete or comprehensive removal of the content or information posted on our Sites.
Under certain circumstances, Ethical Electric may not have to comply with the above removal requirements. Ethical Electric also reserves the right, to the extent permitted by law, to anonymize the posted content or information or to make such content or information invisible to other users and the public instead of removing or deleting the content or information.
Ethical Electric does not respond to web browser "do not track" signals. As such, your navigation of our Sites may be tracked as part of the gathering of quantitative user information described above. If you arrive at our Sites by way of a link from a third party site that does respond to "do not track" requests, the recognition of any "do not track" request you have initiated will end as soon as you reach our Site.
If you sign an online petition that we provide, you understand that such petition is public information and that we may make the petition, and your name, city, state, and any comments provided in connection therewith publicly available. In addition, we may provide such petitions or compilations thereof, including your comments, name, city, and state to national, state or local leaders, or to the press.
For residents of california only. Section 1798.83 of the california civil code requires select businesses to disclose policies relating to the sharing of certain categories of your personal information with third parties. If you reside in california and have provided your personal information to ethical electric, you may request information about our disclosures of certain categories of personal information to third parties for direct marketing purposes. Such requests must be submitted to us at one of the following addresses: email@example.com or
Attn: California Privacy Rights
1055 Thomas Jefferson St. NW
Washington, DC 20007
Within thirty (30) days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of those third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in this Section.
You may "opt out" of receiving text messages, email updates and newsletters from us by following the instructions in those text messages and emails. Please note that we may still send you other types of emails, such as emails about your use of our Services, or use information as otherwise described in this Policy, even if you opt out of receiving email updates and newsletters. You can view or modify information stored with your user account by logging in to your account and accessing the Manage My Account page. Changes to information in your account does not affect information previously provided to others as set forth in this Policy.
If you have any questions about this Policy, please contact us at firstname.lastname@example.org.
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